Cannot start Microsoft Outlook cannot open the Outlook window

Error starting Outlook: “Cannot start Microsoft Office Outlook. Cannot open the Outlook window.”

cannot start microsoft outlook cannot open the outlook window

This problem can occur when file that maintains the Navigation Pane settings becomes corrupted. This file is called profilename.xml, where profilename is the name of your Outlook profile. This file is stored in the following folder:

  • Windows XP
    C:\Documents and Settings\username\Application Data\Microsoft\Outlook
  • Windows Vista, Windows 7

A good indication this file is corrupted is when the file size is 0 KB.

To resolve this problem automatically, click the  Fix this problem link. Then clickRun in the File Download dialog box, and follow the steps in this wizard.

Fix this problem Microsoft Fix it 50511

Note This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD so that you can run it on the computer that has the problem

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